Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

Onsite LLM deployment isn't cheap, but there are many reasons to it beats a third-party service Running large language models ...

AI is forcing us to evolve and collaborate with machines to stay relevant. Opinions expressed by Entrepreneur contributors ...

WestJet’s plans to transfer hundreds of its Calgary-based call centre jobs to El Salvador is a betrayal of Canadian workers, says a union attempting to bring the employees into its fold.

The timing is unusually favourable if you’re aiming to break into Gulf aviation, with airlines adding aircraft, opening new ...

The relationship between a customer and a business can last a lifetime. Thanks to Michael Jordan, my first basketball shoes were Nike, and even though it's been a decade since I was involved in the ...

Not all stars and public figures are created equal. While there are plenty of genuinely great people out there in the ...

Young didn't have any college offers in high school. But he worked hard, met the right coaches and later became a third-round ...

SkySafe launches Forensics as a Service to investigate drone incidents and build courtroom-ready evidence from recovered UAV data.

In a 12-year NFL career that lasted from 1974 through 1985, Joe Theismann won a Super Bowl, was named AP Offensive Player of ...

The Bee Network is rolling out dementia awareness training for all frontline staff in a move to make public transport more ...

Critical digital infrastructure market segments drivers and aligned strengths include data centers, communications networks, ...