Six Sigma, a quality-control methodology first developed for manufacturing, is now used by business and organizations of all types.

Incremental and continuous improvement is the backbone of methodologies like Lean, Six Sigma, and even standalone Kaizen ...

Background Large-scale improvement programmes are a frequent response to quality and safety problems in health systems globally, but have mixed impact. The extent to which they meet criteria for ...

New study findings show the vast majority of small-scale quality improvement (QI) projects in surgery suffer from poor planning that can doom the effort from the start.

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The Care Quality Commission (CQC) has rated Swindon Borough Council as requires improvement, in how well they are meeting their responsibilities to ensure people have access to adult social care and ...

Examples from the Field We asked industry experts to share how their companies handle performance management in a way that ...

Abstract: Quality is an important measurement within a semiconductor manufactory. Due to the fact that yield is directly affected by quality of the manufacturing process, in this paper a quality based ...

Over the past several decades, an appealing idea rapidly gained popularity: The government could advance a health care system that rewarded the quality of care rather than the volume of care. Medicare ...

Here's how five-star hospitals on Newsweek's Global Hospital Rating are crunching numbers to improve care efficiency.