Though it may seem outdated, a professionally written business letter can make all the difference in landing a deal, building relationships with potential clients or successfully navigating a dispute.

You wouldn't send a casually worded letter using no recognizable format to another business person if you were discussing competing for a government contract. If you want to be taken seriously as the ...

Good things, like a private-school interview for your child or a replacement for faulty merchandise, come to those who write well. Following the expected format for a formal letter demonstrates ...

Jack: Today we're going to look at how to write a formal letter or email. Sarah: A formal letter or email is one that you would send to someone that you don't know or to someone in a position of ...

When I was test-marketing my new Business Writing for Professionals workshop, feedback showed one of the things people appreciated most was the map of how to format a business letter — especially the ...