Freshworks Inc. today unveiled an expanded set of agentic capabilities in its Freshservice information technology service ...

Panasonic, Shopify, Cineworld, New Balance, Allied Universal and more honored for revolutionizing EX and CX with Freshservice, Freddy AI, and Freshdesk ...

With an AI-powered, unified service operations foundation and new agentic accelerators, IT and business teams can deploy AI their way and move as fast as their business demandsSAN MATEO, Calif., May ...

With an AI-powered, unified service operations foundation and new agentic accelerators, IT and business teams can deploy AI their way and move as fast as their business demandsSAN MATEO, Calif., May 1 ...

CRM Stocks Are Hot in 2024 - Should You Hold for 2025 Gains? Freshworks (NASDAQ:FRSH) Chief Financial Officer Tyler Sloat said the software company is sharpening its focus on its employee experience ...

Service software takes center stage at Freshworks Refresh as the SaaS firm showcases AI-driven IT and CX tools built for ...

Freshworks (NASDAQ:FRSH) told investors at its Refresh event that it is repositioning the company around its employee ...

Refresh user event and highlighted takeaways, which included a focus on Employee Experience and AI, as well as 2028 targets.

Dennis Woodside at Refresh. It's really clear to me that that we need to do a better job of communicating our story.

Clinical intelligence in healthcare has advanced rapidly, with the global market valued at around $36 billion in 2025. Today, 90% of hospital systems have deployed some form of AI for medical imaging.

By Anhata Rooprai May 5 (Reuters) - Freshworks said on Tuesday it would cut 11% of its workforce, or about 500 jobs, as the business-software company navigates the industrywide disruptions caused by ...

Katelyn is a reporter with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...