The front office of a hotel is perhaps the most important area of the organization. The employees that make up his department are the first and sometimes only representatives of the establishment with ...

Checking into a hotel anytime soon? Before you do, consider what things might annoy you and try to avoid them before you even ...

Hotels often bleed money because their reservation process isn't well-planned, which can frustrate guests and cause them to find another place to sleep. Reservations are the most reliable revenue ...

“Pickleball courts and weekly meetups, game nights, specialty happy hours, self-guided historic tours, and free yoga on ...

Pete Sager had anything but a normal check-in when he arrived at a La Quinta hotel in Florida last month. Instead of staff greeting him from behind the front desk, a single candle burned on the empty ...

A group of friends from Georgia took over their Nashville hotel when they realized there was no one working at the front desk to check them in. Screengrab from @ahow15's TikTok A group of friends who ...