The Employment Security Department (ESD) is adjusting unemployment benefits call center hours to help process the growing ...

Minnesota Aging Pathways (until last month, it was known as the Senior LinkAge Line) offers free help over the phone at 1-800 ...

Centerville Police have been using the state-of-the-art Live911 technology since July and have reported multiple successful ...

Specialty provider groups reimagining call center operations use AI to automate scheduling and improve patient access without adding staff.

Health system’s AI partner Hyro announces $45 million in new funding led by Healthier Capital, with participation from ...

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

AWS, Deloitte, Microsoft and NVIDIA bring the latest in AI technology, coordination, and compute to the alliance and back with initial funding SEATTLE – Oct. 2, 2024 – Four National Cancer ...

Quantum computing is no longer a distant dream—it's arriving at HPC centers and hyperscale data centers faster than many expected. A new report from Hyperion Research and Alice & Bob calls on ...

WASHINGTON (Reuters) -The U.S. Internal Revenue Service will furlough more than 34,000 employees beginning on Wednesday due to the government shutdown, according to an agency statement, effectively ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...

As artificial intelligence usage soars, so has demand for data centers to power it. Cities are grappling with what that means for their residents’ electricity bills and the reality of living in the ...

Graphics Cards Prime Day is old news but the GPU deals are still rolling in, with the Arc B570 and GeForce RTX 5070 now the cheapest they've ever been Memory Uh oh, it's happening: ADATA chairman says ...