The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Octopus Energy has been forced to refund £1.5 million to customers following an Ofgem investigation. The nation's largest ...

The UK's largest energy supplier has been forced to refund customers after Ofgem found that over 34,000 prepayment meter ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

Octopus Energy is set to pay £43 to thousands of customers over billing errors. Ofgem has asked Octopus to pay £1.5 million to prepayment customers who had not received ‘final bills’ and to change its ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

Octopus Energy is planning to demerge its technology arm Kraken Technologies, creating a standalone entity that could be ...

The UK's biggest household energy supplier is close to hiring bankers to oversee a £10bn separation and stake sale for Kraken ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.