Octopus Energy has been forced to refund £1.5 million to customers following an Ofgem investigation. The nation's largest ...

The UK's largest energy supplier has been forced to refund customers after Ofgem found that over 34,000 prepayment meter ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer accounts with Octopus between October 2016 and October 2023.

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

An initial $12.14 billion investment is committed to Britain’s high-voltage electricity network, with a further $1.77 billion ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The country’s power supply likewise suffers severely from infrastructural constraints. The grid is patchy, erratic, and ...

Octopus Energy is set to pay £43 to thousands of customers over billing errors. Ofgem has asked Octopus to pay £1.5 million to prepayment customers who had not received ‘final bills’ and to change its ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

FTSE 100 company undergoing quarterly reviews by energy regulator in relation to investment in its high-voltage cables ...