WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

Meta CEO Mark Zuckerberg has reorganized the company's artificial intelligence efforts under a new division called Meta ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.

Meta is rolling out voice calling for WhatsApp Business via API, enabling large businesses to connect with customers more ...

WhatsApp has become a battleground for AI chatbots like ChatGPT and Perplexity, challenging Meta AI.

WhatsApp's latest feature helps users catch up on long conversations, but Meta AI has a unique way of processing that data.

WhatsApp’s new features come amid a broader push to become the go-to platform for businesses to expand their customer base ...

AI chatbots could soon be approaching Messenger, WhatsApp and Instagram users to initiate conversations. Internal documents ...

Meta's WhatsApp is expanding its business suite by introducing voice call capabilities for large businesses, according to ...

The optional new feature uses Meta AI to summarize unread messages in a chat. This summary would only be visible to you, not ...

Behind on the group chat? Meta AI will access your texts to fill you in on the highlights. Here's how to turn it on (or keep ...

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...