AI has changed how sales teams connect with prospects, automating what once depended on human timing and intuition. But with that shift, companies are finding themselves exposed to one of the most ...

This internally focused approach suffers from low user adoption, poor data hygiene, and end-user work arounds that add friction to customer relationships and hinder the customer interaction tracking ...

By DonDaddy N. KYEREMATENGThe urgency to transformInsurance firms across Africa are losing time, trust and revenue to outdated systems. Manual workflows, fragmented teams and paper-based documentation ...

With a market cap of $242.6 billion, Salesforce, Inc. (CRM) is a cloud-based customer relationship management (CRM) software ...

Whether you’re in sales, marketing, or customer success, the best systems are the ones your team actually uses.

For a CRM to really help a sales team, it needs to be user-friendly, work well on mobile devices, and have built-in AI features. But the best CRMs for sales can help.

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.

This article spotlights five tools that may be considered the best CRM software for organizations focused on efficiency and impact.

Pipeline is among the best sales CRMs because of its interface. It optimizes a clean, drag-and-drop pipeline interface that helps automate basic sales tasks. This feature frees up valuable time and ...

Klaviyo looks to take the cake on keeping customers engaged. It offers automation features along with strong segmentation.