Here’s how for-profit company sales teams can borrow from nonprofit practice to strengthen their CRM strategy.

Customer satisfaction is crucial to building and maintaining a loyal base of shoppers. Yet with a complex web of marketing, sales, customer service, and ...

Here are the essentials of holiday CRM messaging that will help you drive revenue, build loyalty, and keep the conversation ...

Zoho has introduced agentic AI across its suite of enterprise apps at no added cost, expanding Zia-powered automation as it ...

Zoho’s recent surge in popularity is largely driven by the Centre’s latest campaign to promote use of ‘Swadeshi’ products and ...

The market may be underestimating the potential for artificial intelligence (AI) advancements to impact these stocks.

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...

Voiso, the AI-powered contact center platform serving enterprise sales and support teams, has entered into a formal ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Acting Assistant Attorney General Matthew R. Galeotti speaks during a press conference at the U.S. Attorney’s Office on August 25, 2025. A London teenager is facing a maximum 95 years in prison for ...