IT asset management company Raynet has partnered with service management platform Xurrent to connect the two systems, the ...

MSP AI tools are moving beyond chatbots into embedded, agentic systems that can triage, execute and remediate tasks.

Popular robotaxi and self-driving car company Waymo has recalled 1,200 of its driverless electric vehicles after reporting crashes with certain types of road barriers. Waymo filed a report with the ...

The companies pulling ahead with AI aren't spending more. They're starting cleaner. Here's the operational discipline separating winners from laggards.

On most org charts, identity access governance looks solid. There are formal role definitions, IT Service Management (ITSM) approval flows, periodic reviews, and a stack of Identity Governance and ...

Atlassian’s fast‑growing Service Collection gets new AI‑driven ITSM, AI Ops and hardware asset management features, with ...

AWS’s Ben Schriener explains how artificial intelligence is changing how small businesses approach their contact centers and ...

As of March 2026, the ITSM landscape has undergone a quiet but profound transformation: Citrix has deepened its integration with ServiceNow, Google Workspace has solidified its position as the ...

The creator economy has a management problem. Last week, MrBeast (born Jimmy Donaldson) and Alex Cooper—two of the biggest names in the industry—found themselves at the center of toxic workplace ...

We spend a lot of time thinking about the difficult people in our lives—the friend who can't take feedback, the partner who always has to be right, the coworker who turns everything into a fight. But ...

Despite the advancements in POS (point-of-sales) systems, retail—or notably certain major retailers—still have an inventory accuracy problem. The issue is not due to theft or shrinkage, but according ...