In uncertain times, a balance of capability and flexibility just might be the most important competitive advantage of all.

Setting operational goals fosters alignment, accountability and measurable progress toward business objectives.

If your load intake process looks like scribbled notes, missed emails, and “I’ll remember it later” — you’ve already lost. Not to the load board, not to ...

Forrester’s Dai said WNS’s domain-specific AI agents and agentic AI platforms, especially the AI.Agentic suite and WNS ...

The combination of Capgemini and WNS will act as a catalyst to lead in Intelligent Operations providing the required scale ...

Future success requires evolving your business—not just improving your current one. Here are four ways to stay focused on ...

ING Bank is currently amid multiple projects to improve its operations through the use of artificial intelligence (AI) in its various forms.

The Nigerian Civil Aviation Authority (NCAA) has granted approval for the commencement of domestic flight operations by Enugu ...

The venue management company is responsible for running Dallas’ Kay Bailey Hutchison Convention Center and the city just ...

With tariffs looming large over an already tough retail landscape, Dean Tarpley of Celonis asks how Process Intelligence can ...

New signs and barriers are aimed at reducing danger to civilians under controversial new aid program.