Contact centers are the frontlines for customer interactions and play a significant role in shaping customer perceptions and building loyalty. Maintaining quality assurance (QA) within the contact ...
According to Gartner, “Poor data quality destroys business value. Recent research shows organizations estimate the average cost of poor data quality at $10.8 million per year.” 1 To thrive in today’s ...
Why your software projects keep failingBy Carlize Bosch, Sales Executive, Inspired TestingIssued by Inspired TestingJohannesburg, 23 Oct 2025 Carlize Bosch, Sales Executive, Inspired Testing. In my ...
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