IF you’re fed up with the longer hours and extra stress that comes with being a manager, it’s time to switch to an ‘unbossing career’. You can ditch the boring management ...

This is the real architecture problem facing every incumbent SaaS vendor making the agentic turn: The business model ...

Spread the love“`html When you’re trying to gather feedback, understand customer sentiment, or conduct market research, ...

Marketing leader Ryan Gavin of Salesforce and Slack shared insights on how organizations can drive lasting AI performance and productivity.

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

June 15 (Reuters) - Salesforce (CRM.N), opens new tab on Monday said it will buy autonomous AI agent platform Fin for about $3.6 billion, bolstering its Agentforce offering as ‌the business software ...

Benioff says he uses Slackbot to find out about company concerns and operational challenges. Salesforce notes Benioff does not use the tool to view private conversations, only public channels. Many ...

Wall Street believes AI will destroy his business, but Marc Benioff, CEO of Salesforce, begs to differ. Sure, Salesforce stock is down 28% this year on fears that AI agents will replace the ...