Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

The operating profit of South Korean tech giant Samsung Electronics sank almost a third in the fourth quarter owing to ...

Just when you thought DeepSeek was done shaking up the global AI scene, it turns out it’s just getting started. And it ...

Gemini 2.0 Flash update rolls out for everyone including free-tier users. The new Gemini Flash 2.0 model offers improved ...