An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

The UK's largest energy supplier has been forced to refund customers after Ofgem found that over 34,000 prepayment meter ...

Octopus Energy has been forced to refund £1.5 million to customers following an Ofgem investigation. The nation's largest ...

An initial $12.14 billion investment is committed to Britain’s high-voltage electricity network, with a further $1.77 billion ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer.

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...