Richard Pash, chief customer officer of Zurich UK, explains why digital innovation should make insurance more convenient without losing the empathy customers ...

Greg Laker, CEO of QuestGates, argues artificial intelligence should remove routine work, not human judgement, enabling ...

Recognising the importance of hybrid and in-person work is central to AI innovation as well as being crucial to early careers ...

CFC has launched affirmative artificial intelligence coverage within its intellectual property policy. “AI is creating enormous opportunities for businesses, but it is also introducing new and ...

PayingTooMuch has expanded its travel insurance offerings by adding Gigasure into the fold, after undergoing a relaunch.

Employees need to embrace “play and experimentation” with AI ahead of mastering the technology to promote growth, said Zoë Walters, founder of Empowrd AI, and ...

Brokers, insurers and customers need to retain their critical thinking skills in the age of artificial intelligence, according to panellists at Dive In’s ...

Emma Ann Hughes reveals how insurers are discovering that neurodiverse talent is not simply something to support, but a source of innovation, better judgement ...

Helena Evans, managing director at Criterion, observes the skills many neurodivergent people bring - from pattern recognition to calm under pressure - make them ...

As artificial intelligence removes grunt work, the first of two Dive In special episodes of the Insurance Post Podcast explores whether the technology is ...

Improved intelligence sharing, streamlined RAD processes and AI-driven tools are critical to tackling organised, sophisticated fraud, says CRIF’s Sara ...

Axa is launching its in-house Building Repair Network next month, as part of plans to overhaul the property claims journey ...