Many baristas pointed out the hypocrisy of the plan. Starbucks sparks backlash after announcing AI-powered update to store operations: 'Not sure how I feel about this' first appeared on The Cool Down.

McDonald's is among the growing list of companies that have quickly shoehorned LLM chatbots into their hiring systems, ...

Just weeks after news about Meta’s interest in voice-cloning artificial intelligence (AI) start-up PlayAI emerged, the ...

Despite promising to save time and help agents complete post-call documentation more efficiently, in practice, the drafts often needed heavy editing.