Top 14 free web-based help desk software & ticketing systems
Nov 17, 2025 · HubSpot's Free Help Desk and Ticketing Software is a unified help desk dashboard where all customer requests are stored. That lets the entire team easily track, …
AI Ticketing: Your Not-So-Secret Weapon for Customer Service
Nov 21, 2024 · "I need to create a ticketing system on Monday to track email marketing campaign requests and management. I'm uploading a file that outlines all the fields and categories I need.
The Best 10 Email Ticket Systems - HubSpot Blog
Mar 13, 2023 · Get started with our free email ticket system. HubSpot is an all-in-one email ticketing solution that organizes customer interactions and makes it simple for reps to evaluate …
Customer Support: Definition, Importance, + Strategies
Nov 20, 2024 · Use ticketing software to manage and automate assigning these requests to reps. For instance, HubSpot's Support Page outlines all the support channels we offer customers, …
The 23 Best Internal Help Desk Ticketing Software and Tools for IT ...
Aug 16, 2024 · Get Started with HubSpot's Support Ticket System for Free In this post, I’ll discuss the must-have features to keep in mind when choosing your internal help desk, plus the best …
21 Support Ticketing Tools Your Service Team Will Love You For
Sep 3, 2024 · Get Started with HubSpot's Support Ticket System for Free Read on to learn more about what a customer service ticketing system is, why it's important, how to choose one, and …
What's a Ticketing System? - HubSpot Blog
Jan 21, 2022 · Learn what a ticketing system is, why it's a fundamental component of your customer service team, and how it can benefit your business.
Help Desk Support: What It Is & 10 Best Software Examples
Aug 15, 2022 · TLDR — HubSpot's Help Desk Software offers free tools that integrate with their CRM platform, enabling seamless cross-team collaboration between sales, marketing, and …
How to Use Tickets and Tasks in Service Hub - HubSpot Blog
May 29, 2019 · The HubSpot tickets tool allows you to track these customer issues, regardless of whether they came in via a phone call, an email, or live chat. The tickets tool also organizes …
How to Automate Ticket Routing for a Speedy Helpdesk
Jun 15, 2021 · In this post, we'll walk through the fundamentals of ticket routing including what it is, why it's useful, and how you can automate it using your team's ticketing system.