Jeff Bezos explains the legendary call he made to Amazon customer service
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Jeff Bezos explains the legendary call he made to Amazon customer service
Jeff Bezos has explained an iconic phone call he made to Amazon customer service to demonstrate a point he was trying to make during a business meeting.
Dec 20, 2023
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"Who wants a Skittle?" Video from inside the Blue Origin capsule shows Jeff Bezos and his crew experiencing weightlessness https://cnn.it/3xTKXwF | CNN
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FacebookMLive.com
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Top videos
Jeff Bezos has always been dedicated to delivering top-tier customer service. In one meeting, he decided to test Amazon’s support firsthand—by calling as a regular customer. With his executives watching, he went through a slow and frustrating process that exposed key flaws in the system. But instead of just taking notes, Bezos used the experience as a turning point, pushing for changes that helped shape Amazon’s world-class customer service. Follow @workinwealth for more 🤝 #entrepreneur #busine
1:08
Jeff Bezos has always been dedicated to delivering top-tier customer service. In one meeting, he decided to test Amazon’s support firsthand—by calling as a regular customer. With his executives watching, he went through a slow and frustrating process that exposed key flaws in the system. But instead of just taking notes, Bezos used the experience as a turning point, pushing for changes that helped shape Amazon’s world-class customer service. Follow @workinwealth for more 🤝 #entrepreneur #busine
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Jeff Bezos phoned Amazon customer service during meeting in 'uncomfortable' encounter
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Jeff Bezos has always been dedicated to delivering top-tier customer service. In one meeting, he decided to test Amazon’s support firsthand—by calling as a regular customer. With his executives watching, he went through a slow and frustrating process that exposed key flaws in the system. But instead of just taking notes, Bezos used the experience as a turning point, pushing for changes that helped shape Amazon’s world-class customer service. Follow @workinwealth for more 🤝 #entrepreneur #busine
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Jeff Bezos has always been dedicated to delivering top-tier customer service. In one meeting, he decided to test Amazon’s support firsthand—by calling as a regular customer. With his executives watching, he went through a slow and frustrating process that exposed key flaws in the system. But instead of just taking notes, Bezos used the experience as a turning point, pushing for changes that helped shape Amazon’s world-class customer service. Follow @workinwealth for more 🤝 #entrepreneur #busine
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Jeff Bezos phoned Amazon customer service during meeting in 'uncomfortable' encounter
Jeff Bezos phoned Amazon customer service during meeting in 'uncomfortable' encounter
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Jeff Bezos explains why he called Amazon customer service mid-meeting in seriously awkward moment
Jeff Bezos explains why he called Amazon customer service mid-meeting in seriously awkward moment
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Multiprenur® on Instagram: "Jeff Bezos called Amazon’s customer service line during an early executive meeting to expose faulty metrics. Data showed wait times under 60 seconds, but customer complaints suggested otherwise. He dialed the 1-800 number on speaker; the room waited 10 minutes in silence before an answer. This “uncomfortable truth” prompted fixes, aligning metrics with real experiences. Bezos’ anecdote, shared on the Lex Fridman Podcast, underscores customer obsession that built Amazo
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