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💬 Live chat: Real-time, session-based and synchronous support for customers browsing a website or app. 🤳 Messaging: Asynchronous conversations that start and stop when convenient for customers. (Think messaging a business via Instagram DM or WhatsApp.) 🧠 As a customer, which do you prefer? #didyouknow #customerservice #livechat #messaging #whatsapp #zendesk
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