Airlines don't tell you what they owe you. Federal law does. Last year I was stuck in SLC with my wife and 2-year-old — 2hr delay, 90min on the tarmac, deplaned, then 4 more hours. I spent my own money on food and rebooked on another airline out of pocket. Had I known my rights I could have demanded free meals, the right to deplane, and a free rebooking on any partner airline. That's why I built Flight Rights Tracker. Put in your flight number, it tells you exactly what you're owed. Free. Link i